Privacy policy
Introduction
E-Tafakna Legal is one of the first legal-tech startups to provide its users with a safe, secure, and efficient way to customize, manage, sign electronically and send legal documents. The services and products we offer allow our users to disclose information, interact, engage, and network with trust and peace of mind. Central to our business is our commitment to protecting our customers' privacy rights. This privacy policy details how we collect and use information to serve you.
1. What personal data does E-Tafakna Legal receive and collect
When you access, request, or use the services provided by E-Tafakna, we collect information about you « personal data ». This includes:
Information provided by you, such as:
- Contact and identification information: including, but not limited to, your name, phone number, address, and email address.
- Payment information: including, but not limited to, credit card information, bank card numbers, checking account numbers, and other payment information.
- Document information: including, but not limited to, personal, business, familial, proprietary, signature, financial information, information concerning your interests, and information related to your assets, liabilities, and income that you provide in your creation and completion of certain products and services provided by the E-Tafakna app
Information obtained through your use of our app or website, such as:
- Device information: including, but not limited to, user ID, password, IP addresses and pattern tracking information (cookies and other online identifiers)
Information received from third-party sources, such as:
- Other data processors and service providers of our customers, publicly available websites, social networks, and blogs.
2. How we use personal data
We only collect and have access to personal data that you choose to share with us. We use your personal data in the following ways:
- To provide, manage, and maintain the services provided by our app. This includes using personal data to provide you with our services, performing analysis with the intent to improve services for you, showing you content or services that you may like, developing new services, and troubleshooting issues. In addition, we use some or all of your personal data, such as your do information, to create and customize the services and products you access and request. We also use personal data, including some or all of your information, to provide tailored suggestions and information to you about additional app services and products.
- To process and collect payments. We may use your payment information to verify and collect payments if needed to complete transactions between E-Tafakna Legal and you.
- To communicate with you. We will use your contact and identification information to respond to you and your inquiries. We may also use this information to contact you directly about events or upcoming improvements to the E-Tafakna app, or if we detect suspicious activity.
- With your consent. We may use information about you where you have given us consent to do so for a specific purpose not listed above. If that is the case, we will always provide you with notice, and give you the option to accept or decline.
3. How we disclose personal data
Your personal data is used only for the purposes referred to above and will not be sold, rented, leased or otherwise shared. There are special circumstances, described below, where we may be required by law to disclose your personal data.
- Personal data: We may disclose your personal data to our contracted service providers so that they can provide services such as IT administration, hosting, credit card or payment processing, legal counsel, research analytics, and customer support.
- Service providers: We do not sell, rent or lease your personal data. Except as described within this privacy policy, your personal data will only be received by E-Tafakna Legal.
- Corporate events: We may transfer your personal data if required to do so during a transfer of assets relating to a potential or actual corporate sale, acquisition, merger, bankruptcy filing, re- incorporation, reorganization, or similar transaction.
- Legal process: We may disclose your personal data if lawfully subpoenaed or otherwise lawfully required to do so by legal order, regulations, government enforcement proceedings or investigations. With your permission, we may disclose your personal data if we are of a good faith belief that such disclosure is required to: comply with a legal obligation, protect E-Tafakna Legal's rights and property, enforce agreements between E-Tafakna Legal and its customers, or protect E-Tafakna Legal against potential legal liability.
- E-Tafakna legal information: Aside from any disclosures relating to personal data described in this section, your information is not sold, rented, leased, disclosed or transferred to any third party. Your information may be shared with or disclosed to people who enter into E-Tafakna with you through our app.
4. How we protect personal data
We are committed to the protection of your personal data. Accordingly, we take appropriate steps to protect your personal data from loss, misuse, theft or unauthorized access. These steps include the use of industry standard practices regarding encryption.
5. How long we store personal data
We only store your personal data for as long as legally allowed or needed for us to provide you with the services you've requested using that particular personal data. That means, how long we store your personal data will depend on what it is and what the applicable law requires or allows, such as statutory limitations.
Assistance
We are committed to helping you resolve any inquiries or concerns regarding the collection, use, or disclosure of your personal data. If you have questions or wish to submit a complaint, you may contact us at contact@e-tafakna.com or through our contact form. Our team is available to support you and ensure your privacy inquiries are handled promptly and transparently.