This clause sets a mandatory step of negotiation, then mediation, before any litigation. It preserves the business relationship, reduces costs and often resolves disputes in a few weeks. To be effective, it must set clear deadlines so that it cannot be used to delay matters.
Create a free account1. In the event of a dispute arising out of or in connection with this contract, the most diligent party shall notify the other party in writing, setting out the subject of the dispute and its claims. 2. The parties shall meet, in person or remotely, within [15] days of that notice to seek an amicable solution in good faith. 3. If no agreement is reached within [30] days of the notice, either party may refer the dispute to mediation before [MEDIATOR OR MEDIATION CENTRE]. Mediation costs shall be shared equally unless otherwise agreed. 4. If the mediation has not resulted in a signed settlement within [60] days of the referral, either party may bring the dispute before the competent court or arbitral tribunal. 5. Exchanges during negotiation and mediation are confidential and may not be relied upon in subsequent proceedings. 6. This procedure does not prevent a party from seeking urgent interim measures.
Replace the bracketed items before use.
Before any legal action, the parties shall attempt to settle their dispute amicably. The claiming party shall send a written notice describing the dispute. If no written agreement is signed within [30] days of receipt of that notice, each party regains its freedom to bring proceedings before the competent court.
The Casablanca International Mediation and Arbitration Centre (CIMAC) offers commercial mediation, and the CGEM employers' confederation has partnered with it to promote mediation and arbitration clauses among companies.
Source: CGEM, partnership with CIMACThe law does not usually require it, but once written into the contract it binds the parties. In several jurisdictions, a claim filed without first applying the clause can be declared inadmissible.
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